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Regular price $175.99
Sale price $175.99 Regular price
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Strapless White Women's Dresses Hand Made Flowers Summer Dress Woman Elegant Gowns Custom Made Gowns

Same As Image
Custom Made
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  • Estimated Delivery:May 09 - May 13

  • Free Shipping & Easy Returns

Worldwide shipping

Worldwide shipping

Secure payments

Secure payments

Easy returns

Easy returns

Strapless White Women's Dresses Hand Made Flowers Summer Dress Woman Elegant Gowns Custom Made Gowns

Strapless White Women's Dresses Hand Made Flowers Summer Dress Woman Elegant Gowns Custom Made Gowns

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Return & Refund
Product description
Return & Refund

Return and Refund Policies 

  • At traditionsbyanna.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@traditionsbyanna.com, you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Who pays the return costs?

return case

Who pays the return cost?

Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.

Taditions By Anna

Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?

The buyer

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at traditionsbyanna.com is free, according to the aforementioned conditions, there is no supply charge.

  

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform traditionsbyanna.com by email, sending your return request to info@traditionsbyanna.com must include the following information: the order number, the product reference, and the reason for the return.

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately. 

Step 4. The refund term is within 10 days. traditionsbyanna.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@traditionsbyanna.com. 

  

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@traditionsbyanna.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.

Product description

Product Details



If you want to custom made please let us know the following sizes:

1.Bust =___inches or cm

2.Waist =___inches or cm

3.Hips =___inches or cm

4.Hollow to floor with shoes on=___inches or cm

5.Height =___inches or cm (from the top of head to floor with shoes on

6.Dress color =___(any color choose or picture show color)


Shipment

When you place an order. Please choose a shipping way and then pay for the order. The usual delivery way to other countries includes DHL, TNT, Fedex, UPS, EMS,etc. If you need it urgently, please contact us directly and we discuss the details of the shipping way. But we cannot guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries which may affect how quickly your product is inspected. Please kindly note that the shipping cost does not include any import taxes, and buyers are responsible for customs duties.

Returns

We do our best to serve our customers so if you have any problems about the item please contacts us as soon as possible. We will refund or exchange the new item to you.

Kindly note that the returned shipping paid by buyers.

Additional return policy details: the dress must be not used, not dirty, not smell.

Feedback

Your satisfaction and positive feedback is very important to us. Please leave good comments and 5 stars if you are satisfied with our items and services. If you have any problem with our items, please do not give us negative feedback immediately, please contact us first. No matter what happens, we believe that we can find a best way to resolve the problem and provide you with the best customers services.

FAQ

Q1: Can I return or cancel the dress if I change my mind ?


A1:Even standard size dresses are made to order for each customers. The custom nature of our dresses means cancellation and return policy is stricter than other items, so it's important to order carefully.


Q2:I am worried about sizing and the exact size and fit of the dress. How can I make sure I order the correct size and fit ?


A2: Compare your unique measurements with our measuring guide, use our made-to-order model which make your allows us to dress based on your exact measurements for a custom-fit dress.


Q3: Can I order this dress in a different style/fabric/length ?


A3:Each dress is carefully tailored to match exactly what you see in the photo. If you have your idea on changing the dress ,please contact with us before ordering .


Q4: Will my dress exactly match the color I see on your website ?


A4:There might be a slight difference between the actual dress's color and what you see in the photo depending on your computer monitor's display settings.