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Regular price $154.99
Sale price $154.99 Regular price
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Xijun Simple Wedding Dress Elegant Strapless Side Split Prom Dresses For Women Bride Celebrity Gowns Vestidos De Novia Gala

Custom Color
WHITE
25 people are viewing this right now
  • Estimated Delivery:May 09 - May 13

  • Free Shipping & Easy Returns

Worldwide shipping

Worldwide shipping

Secure payments

Secure payments

Easy returns

Easy returns

Xijun Simple Wedding Dress Elegant Strapless Side Split Prom Dresses For Women Bride Celebrity Gowns Vestidos De Novia Gala

Xijun Simple Wedding Dress Elegant Strapless Side Split Prom Dresses For Women Bride Celebrity Gowns Vestidos De Novia Gala

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Return & Refund
Product description
Return & Refund

Return and Refund Policies 

  • At traditionsbyanna.com, we have a hassle-free return policy. You can return your items within 30 days from the delivery date of your order for any reason.
  • We kindly ask you to return the products in their original packaging.
  • All returned products will be fully refunded as long as they have not been used or damaged.
  • If any item is damaged during the return due to insufficient packaging, we may offer a partial refund at our discretion.
  • During the return period, you are allowed to open the packaging and test the product, just like you would in a regular store, to ensure it functions correctly.
  • However, please refrain from excessive testing beyond what is necessary.
  • If the product loses value due to excessive handling, we may reduce the refund amount.
  • If you do not want a sealed package, it is best to leave the packaging intact as much as possible and properly reseal it.
  • Opening a sealed package will make it difficult for us to accept the return. Once you have filled out and submitted the return request to our email at info@traditionsbyanna.com, you will receive an email within 48 business hours with the return address or a return label.
  • If you received a product in poor condition or with a factory defect return is Free, you only need to download and print the label.
  • In the case of voluntary returns (such as purchasing the wrong product, it doesn't fit, or you simply changed your mind), you are responsible for the logistics and cost of the return shipping.
  •  For your refund, we will use the same payment method you used for the initial transaction unless you explicitly agree otherwise.
  • The refund will be processed promptly and without any additional charges.
  • We may withhold the refund until we receive the returned goods or until you provide proof of return, whichever happens first.
  • You have 30 calendar days from the delivery date to return a product and receive a refund for the amount paid.
  • To meet the deadline, simply send your communication regarding the exercise of your right to return before the expiration of the 30-day period.

 

Who pays the return costs?

return case

Who pays the return cost?

Defective products: This applies when the product is incorrect, damaged by the transport company, has a factory defect at the time of delivery, or if you have received a product other than what you purchased. In such cases, please contact us as soon as possible, within 48 hours of receipt, and attach photos of the product's condition.

Taditions By Anna

Who pays for returns if the customer has changed his mind, is not satisfied, or does not want the product?

The buyer

 

Exchanges:


The most efficient way to obtain the desired item is to initiate a return for the item you currently have. Once the return is accepted, you can then proceed to make a separate purchase for the new item.

Do you have restocking fees?

No, the return at traditionsbyanna.com is free, according to the aforementioned conditions, there is no supply charge.

  

Return and refund procedure

To receive a refund for the returned product, please follow the step-by-step procedure below:

Step 1. Inform traditionsbyanna.com by email, sending your return request to info@traditionsbyanna.com must include the following information: the order number, the product reference, and the reason for the return.

Step 2. Process the return request.  Once the return request has been sent, our returns department staff will contact you within a maximum period of 2 working days and will provide you with the return address or a return logistics label, if the case is by the points, previously mentioned. 

Step 3. Return of your product.  You must return the product without undue delay, taking into account the times indicated in this case, within 30 days, from the day you receive the order. In case of returning more than one item, items need to be returned separately. 

Step 4. The refund term is within 10 days. traditionsbyanna.com  will refund all payments received from you, without undue delay and, in any case, no later than 10 days from the day you informed us of your decision to terminate the contract. 

The issued refund should appear in the payment method you used within 2-3 business days. If you have not received your refund within 2-3 business days, please check your bank account again. Contact your bank or credit card company. It may take a while before the refund is officially released. If you have done all this and still have not received your refund, please contact us at info@traditionsbyanna.com. 

  

Order Cancellation: 

To cancel an order, please contact us immediately after the purchase by email at info@traditionsbyanna.com, indicating your request for cancellation (please note that you have a maximum of 3 hours from the time of purchase to request a cancellation). The refund will be issued using the same payment method. Once the package has been shipped, the order cannot be canceled.

Please be aware that if the order is canceled at the customer's request, a 5% payment processing fee will not be refunded.

Product description

Note:

If you need to custom made the dress , please offer us the measurements below, make sure the dress would be very fit well you.Thanks!

1.Bust =___cm/inch

2.Waist =___cm/inch

3.Hips =___cm/inch

4.Hollow to Hem with Shoes On =___cm/inch

5.Height =___ cm/inch (from the top of the head to floor without shoes)

7. Shoulder to Shoulder =___ cm/inch

8.Dress color =___ (Any color choose from our color chart or picture color)

9.Dress back=lace up or zipper

Please Kindly Notes:

1.The size and the color are very important to the dress,so when you choose the color and size,please make the choose as our color chart and size chart,becase the size maybe a lit different with your country.

2.If post to BRAZIL, please tell us the receiver CPF in the message box, without it, we can not post the dress.

If you are the person in Brazil,please kindly to consider.In your country,it is very difficlt to clear custom,so we usually send the dress by China Post Air(25-30 days),and this shipping mothed is the most easy to clear custom.

1.Why choose us

-----We are a professional dress factory engaged in this line for over 14 years who pay much attention to the dress quality and have competitive price .

we have own factory to make sure production delivered on time

2. How to place order?

-----Choose the design -- details confirmed with sales service --- payment made --- production started ---

3.Production time and shipping time?

-----In general,our production time is 5-7 days, expedited order 3-5 days. When you place order, you can check total shipping time.

4. Can make alternation on original design ?

-----Free charge for small alternation , such as add straps ,add sleeves etc. but all request need to check before production.

5.How to custom made dresses ?

---- You can send dresses picture to me, then we will offer you a good price, if you can accept, we will send you payment link.

6. Rush order accept ?

-----For rush order , takes 3-7 days for different designs , need to confirm with sales service before place order.

7: What if I don't like this dresses?

Q: Processing time and delivery time?

A: In general, our processing time around 7-10 working days, rush order is available too. The delivery time depends on the shipping method you choose.